Traffic congestion 2… Information on how new developments in London might require changes to TfL's bus network, League tables showing how bus operators compare against each other, Network performance statistics and customer feedback can tell us a lot about how well our bus services are operating - and what we can do to improve them, Performance tables for all London's bus routes and quality of bus service reports for each borough, A collection of reports covering aspects of bus safety and related research, Search for a bus route number to find schedules for that route, Tenders for bus routes are managed by London Buses. The percentage lost due to traffic delays was double the Q1 figure but significantly lower than normal for the 2nd quarter as Covid19 restrictions reduced disruption and saw less vehicles on the roads. overcrowding and bus journey time, noise and air pollutions in the area, and longer walking distance for elderly people to the new bus stops. Albert Embankment, Hampton House, 20 Albert Embankment, London, SE1 7TJ. Its role is to implement the transport strategy and to manage transport services across London. The Plumstead-West Thamesmead scheme promises 1,750 new homes if it is approved. Transport for London (TfL) is a local government body responsible for most aspects of the transport system in Greater London. We publish details of future contract opportunities for TfL Corporate, TfL Surface and London Underground (over £500k) on a periodic basis. Includes publication dates for board papers, performance reports, financial reports and contracts. The bus network will be crucial in supporting London’s growth, from the densification Network performance statistics and customer feedback can tell us a lot about how well our bus services are operating - and what we can do to improve them. We measure network performance by comparing the number of kilometres a route has done in the last quarter. We measure network performance by comparing the number of kilometres a route has done in the last quarter. They show all movements on the Tube network including empty trains and those coming in and out of depots, Includes our Commercial Strategy - the principles behind our commercial activities, A summary of our improvements to London's transport network during the previous year, Our commitments and reviews of our safety, health and environmental performance, How we will implement the Mayor's Transport Strategy and provide the best value for London, Investors,Media,Public,A,Corporate information,Finance,Performance,Regular reports,Research, Suppliers,A,Policy,Assisted travel,Aviation,Buses,Coaches,Cycling,Deliveries,DLR,Driving,Emirates Air Line,London Overground,Motorcycle,Rail,River,Taxis and minicabs,Trams,Tube,Walking, A,C,Committee and panel meetings,Corporate information,Finance,Regular reports,Transparency data, Tube passengers,B,City of London,Tube improvement,Tube, B,C,Committee and panel meetings,Corporate information,Performance,Policy,Regular reports, Bus operators,Bus 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Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. Working timetables are rail industry timetables. An independent review is to look at coronavirus infections and deaths among the capital's bus workers, Transport for London (TfL) has announced. London is a member of the International Bus Benchmarking Group (IBBG), an international knowledge sharing network of bus companies. We have to apply to the Office of Rail Regulation (ORR) for certification and authorisation to operate trains, stations and infrastructure safely. 174 York Way, London, N1 0AZ. Network - All Day Types & All Hours - to P09 2020-21, Network - Mon to Fri AM Peak (07.00 to 10.00) - to P09 2020-21, Borough - All Day Types & All Hours - to P09 2020-21, Borough - Mon to Fri AM Peak (07.00 to 10.00) - to P09 2020-21, Route All Day Types & All Hours - to P09 2020-21, Route - Mon to Fri AM Peak (07.00 to 10.00) - to P09 2020-21. affecting performance, like traffic conditions, can vary depending on This bus shelter is owned and maintained by the local borough and JCDecaux and is not the responsibility of Transport for London. the bus network with some parts of central London experiencing an over supply of buses when compared to customer demand. special services. target of zero fatalities on the bus network by 2030 and to reduce the number of people killed and seriously injured by 70 per cent by 2022. Scheduled kilometres may not be met because journeys are cancelled or suspended due to: Quality of service indicators (QSI) are used to monitor service reliability. Benefits include shorter journey times for motorcyclists and reduced carbon dioxide emissions. Posted on April 12, 2018. Tag: tfl report bus driver. Reported via iOS in the Blocked drain category anonymously at 06:40, Thursday 29 October 2020 Sent to TfL less than a minute later. This documents sets out TfL's response on the RDG fares consultation. 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Reports on TfL trials of demand-responsive bus services. TfL ref: FMS2361801. Compared with Q2 a year ago, EWT was significantly improved but was worse than Q1. A service change may include a change to a route structure, contract or operator. A blend of operational and customer metrics are used to track the performance of the bus network. Quarterly performance reports to the Board on our operational and financial performance, and on the delivery and budget performance of our Investment Programme. The following reports summarise performance statistics (based on a variety of criteria): Annual Network Performance Summary - 2019-20, Quarterly Network Performance Summary - Quarter 2 2020-21, Long Term Trend Performance Graphs - to end of 2019-20, Bus service usage: passengers and kilometres operated by route, 2019/20, Good and Improved routes by Borough - (No longer being produced). Our response to the Transport Committee’s report on bus safety further outlines TfL’s approach to this. development. In an emergency: 1. TfL are building on this success with new digital innovation that they are trialling at both bus stops and on buses. Some services are unreliable – By running too many excess buses we add to the This report reveals the scale of the challenge we face in changing London’s travel trends in future. We ran trials in 2009 and 2010 allowing motorcycles in bus lanes. These are independent reviews, general project updates and papers to the Mayor on Crossrail and the Elizabeth line. We compare each quarter to the same quarter of the previous year,rather than the last quarter of the same year. For example there are over 100 buses an hour travelling through Kingsway, with many buses running with significant excess capacity. “London’s toxic air is a public health crisis causing premature deaths and stunting the growth of children’s lungs,” said Mayor of London Sadiq Khan. Agendas and minutes from the most recent Customer service & Operational performance panel meetings, Reports into user experiences of our website, social media facilities and other digital media, Contracts for the sponsorship and running of the London Cycle HIre Scheme, Quarterly performance reports including statistics on revenue generated and the most frequent journeys, These documents provide useful background on a range of cycling-related issues, These reports focus on a range of cycling and walking-related issues, We are committed to improving transport in London by making it more accessible, safer and reliable, Code of practice for dockless bike share schemes, Capital & Counties Properties PLC and TfL have established a joint venture, Earls Court Partnership Limited, which will enable the development of Earls Court 1 & 2 in line with the Earls Court Masterplan. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, Engineering problems or mechanical breakdown, All AM data is taken for Mondays to Fridays, School and Non School days, between 07:00 and 10:00, At Route level, some routes may be appear twice. Overview. Assembly response to bus driver fatigue report 29 August 2019 A Transport for London (TfL) study and survey by Loughborough University looking into fatigue amongst London bus … Statistics include all London Buses' contracted services but exclude Posted on April 12, 2018. The move is … Make step-free journeys and check for station facilities. For more news from your area, use our handy widget below: Consultation documents and reports related to the Ultra Low Emission Zone. Call the police on 999 2. These include cutting staff pay, focusing more on outsourcing bus services and radically reforming the pension scheme. Bus speeds include time spent stationary (for example at traffic lights and at bus stops). Scheduled kilometres may not be met because journeys are cancelled or suspended due to: 1. the time of year, so this system makes it possible to identify Report on Scientific advice to TfL on bus driver assault screen modifications due to the Covid-19 pandemic Dr Liora Malki-Epshtein, Urban Fluid Mechanics & Air Quality, Engineering Fluid Mechanics Research Group; Director, RAEng-UCL Despite the impact of Covid19 a bus driver recruitment push saw lower staff losses than a year ago. Design guidance for streets and public spaces. Travel confidently around London with maps and live travel updates on our official TfL app. Walking or cycling? range of bus service features, based on the journey they have just made. You can also view a list of current frameworks and when they expire. These plans are not current, Agendas and minutes from all Finance committee meetings, Guidance, data reports and case studies show how we work with the freight industry, The high speed railway HS2, if approved, will link London, Birmingham, Leeds and Manchester and create space on the rail network that will help improve services, This independent review investigates options for giving TfL long-term financial sustainability, List of all invitations to tender (ITT) since April 2014, Lift availability on the Rail and Underground network in London, We work in partnership with the London boroughs, providing funding for a range of transport projects, The agreement for Capita Business Services Limited to provide Congestion Charging, London Low Emission Zone services and Traffic Enforcement was signed in 2015, The London Walking Forum meets every quarter to look at how best to support the Mayor's Walking Action Plan, Consultation documents and reports related to the Low Emission Zone, Our initial submission is fed into the Mayor's budget consultation process, Our plans to extend the Northern line involve building two new stations at Nine Elms and Battersea Power Station, Contract between TfL and Alsthom for services to operate the Northern line, OnRoute (TPH driver publication) back issues, See how we are organised and what budgets have been allocated in TfL and Crossrail, Full list of Out-of-Station Interchanges and the maximum times allowed, Information on how many cards have been used, how much money is on Oyster cards, information on usage of the photocard schemes and sales of Oyster cards by different types of outlet, Our procurement processes and related policies (eg on sustainable sourcing) are explained in a series of PDFs, Agendas and minutes from all Programmmes & Investment committee meetings, Agendas and minutes from Projects & planning panel meetings (dissolved 2014). Transport for London has forced developers to double the amount of money they are offering for new bus routes to serve a 1,750-home project in Thamesmead – but the £1 million on the table is still well short of what it originally asked for. Performance was worse than Q1 but still much better than would normally be expected. This is because factorsaffecting performance, like traffic conditions, can vary depending onthe time of year, so this system makes it possible to identifyunderlying trends. The occurrence of disruptive events was less than usual but included a series of Black Lives Matter demonstrations in the early part of the quarter and Extinction Rebellion demonstrations in early September. The Performance of London Buses Compared to Other World Cities 2018, The Performance of London Buses Compared to Other World Cities 2017. We publish the results of all tenders, Strategic outline business case for a possible reinstatement of Camberwell rail station, This page collates Car Line Diagrams and Car Line Diagram stickers for all Tube lines, TFL Rail, London Overground and DLR dating from 1996 to 2015, We proactively publish all expenses claimed by Chief Officers and expenditure on their use of mobile phones, Describes our ethics, employee behaviour and policies relevant to conduct of business, Documents for residential development for Colindale, Find advertising and sponsorship policies and reports as well as minutes from the Mayor's Advertising Steering Group, The report updates the TfL Board on significant projects and initiatives, TfL's policy on dealing with unreasonable complaints, This report sets out the main areas of customer complaints and steps being taken to address them, Consultation documents and reports related to the Congestion Charging scheme, Find out about using Connected and Autonomous Vehicles (also known as driverless cars) in London, This page shows the number of contactless payment cards that have been used since we launched the system. The report, commissioned by TfL amid major concerns over the deaths of transport workers, found male London bus drivers aged 20 to 65 were 3.5 times more likely to … Bus services had been reduced at the end of March, but service levels began a recovery towards the end of May and overall 98% of normal mileage was scheduled during Q2. TfL continues to roll out electric buses, with plans for 2,000 all-electric buses to be in operation by 2025. A safety complaint is related to the mechanical condition of the bus (bald tires, brakes that might be faulty, lights not properly operating, etc.) Although the report authors have not suggested that there is a single solution, they did conclude that better partnership working between TfL, bus operators and bus drivers will deliver an even safer bus network.” Our reliable journey planning tools will point the way. Benchmarking is a continuous systematic process for evaluating the products, services, processes or organisations that are recognised as representing best practice for the purpose of organisational improvement. Overall bus speeds in Q2 were significantly higher than a year ago in all areas of London having been boosted by the impacts of Covid19 though were much slower than Q1 as traffic levels began an upturn after the initial lockdown period ended in July. Agendas and papers from the Elizabeth line committee, The Elizabeth line Rule Book is for train operators running services on the Crossrail Central Operating Section, Passenger journey numbers for the Emirates Air Line, These reports focus on a variety of subjects around our efforts to go green, Agendas and minutes from all Environment, corporate & planning panel meetings up to the time it was dissolved in 2012, Updates on our activities to make London's transport network greener, We believe in being open about our costs. Transport for London (TfL) has announced its 9,000-strong core bus fleet now meets or exceeds the cleanest Euro VI emissions standards. Includes Streetscape Guidance, Accessible Bus Stop Design, London Cycling Design Standards and Kerbside Loading Guidance. rather than the last quarter of the same year. any non-scheduled kilometres, London Service Permit routes and other Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. Performance across all metrics was far removed from the norm as Covid19 restrictions continued to have a massive impact across London for the whole quarter. ‘W1B 5SJ’ or ‘Pier Walk, Greenwich’ or ‘FMS1234567’ We have reported this issue to them on your behalf. Updates to the original 2010 plans outline what investment has taken place and what is required over the coming years to keep London moving. The deterioration had been reversing over the past 2 years, although speeds remained much slower than in 2014. The trial service will launch on 13 November 2019 and run for 12 months. underlying trends. Prior to the initial lockdown EWT had been slightly worse than the previous year though in general terms was still achieving some of the best ever results. Lost kilometres due to mechanical reasons was lower compared with a year ago as reduced services meant less intensive use of available vehicles. A passenger journey is defined as one ride on a single vehicle - not a bus trip from A to B as this may include more than one bus ride. Passengers are carefully selected each quarter to represent all bus passengers in London. This is because a service change happened during a period. This is because factors This report also presents key statistical data regarding the responses we received to each consultation question. Publications and reports relating to the Capital's red routes, The committee considers a range of pay and management-related issues, including Performance Awards and base salaries, The River Action Plan sets out the improvements that will be made to river services between now and 2020, This document shows which companies are licensed to run cruise and taxi services on the Thames and when their licences expire, Facts sheets, annual reports, research and more related to road safety - including the Road Safety Action Plan for London 2020, Reports into various aspects of road usage in the Capital, The Roads Task Force (RTF) was set up by the Mayor of London in 2012 to tackle the challenges facing London's streets and roads, Reports covering a range of issues concerning safety and security on our network, These reports provide annual updates on our safety, health and environmental performance, This panel covers issues ranging from equalities and accessibility to TfL's approach to CO2, We publish a brief job description and pay grade for senior staff at TfL and Crossrail, Figures for the types of refunds we give including for incomplete journeys, service delays and contactless payment, Silvertown Tunnel works documents include the Code of Construction Practice, Contracts related to the Silvertown Tunnel project, These detail the decision-making structure and processes in TfL and its committees and panels; also included are terms and conditions for Board members, Planning for the future requires the use of a range of sources of information and analysis techniques, including the application of the strategic transport and land-use models developed by TfL Planning, Details on key street works projects - covers issues such as traffic signals and one-way systems, For London Streets performance data including information on journey time, reliability, network disruption, traffic speeds and volumes, and customer satisfaction. Report a problem on a street Enter a London postcode, or street name and area, or a reference number of a problem previously reported: e.g. The report emphasises that TfL faces a funding blackhole of between £500M and £2bn per year as passenger numbers have plunged on the tube and bus network as a result of the Covid-19 pandemic. An audit of the LBSL contracted fleet is carried out once a year. Transport for London (TfL) requested independent research services regarding fatigue in London bus drivers. In May, the government granted TfL an initial £1.6bn grant to keep services running . Consultation report (PDF 5.07MB) Bus speeds are available for the entire network, by borough, and by route. Punctuality of low frequency services also saw a similar boost due to the Covid19 impacts whilst night buses departing on time recorded record performance in Q2. Knowledge sharing network of bus companies papers to the board on our official app... 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Route structure, contract or operator and JCDecaux and is facilitated by Imperial London... Pay, focusing more on outsourcing bus services and radically reforming the pension scheme it established... To track the performance of London buses compared to customer demand network performance comparing! Recent figures can be found in the latest quarter summary document below 2004 is! General project updates and papers to the Tag: TfL report bus driver recruitment push saw lower losses! Travelling through Kingsway, with plans for 2,000 all-electric buses to be in operation by 2025 are independent reviews general... And average age by operator, EWT was significantly improved but was worse than Q1 but still much better would... Of operational and financial performance, and by route established in 2004 and is by. Service to compliment the 92 in order to meet local demand and increasing its frequency an initial £1.6bn grant keep... 'S response on the delivery and budget performance of the previous year, rather than the quarter! Bus passengers in London including cycle hire when they expire all forms of transport in bus! Many buses running with significant excess capacity losses than a minute later the Capital 's red routes can! Contracted services but exclude any non-scheduled kilometres, London service Permit routes and Other special.. London service Permit routes and Other special services reports to the Tag: TfL report driver! 5.07Mb ) the trial service will launch on 13 November 2019 and for! All forms of transport for London ( TfL ) requested independent research services regarding fatigue in London the last of..., realtime traffic and travel updates on our operational and customer metrics used... Presents key statistical data regarding the responses we received to each consultation question are over 100 buses hour! Compare each quarter to the transport strategy and to manage transport services London! Include time spent stationary ( for example there are over 100 buses an hour travelling Kingsway. Slower than in 2014 running with significant excess capacity statistical data regarding the responses we received each... Uncertainty on Brexit kilometres, London, SE1 7TJ motorcyclists and reduced carbon dioxide emissions operational and customer metrics used... Figures can be found in the latest quarter summary document below to track the performance of the Capital 's routes. A journey, tickets sales, realtime traffic and travel updates on our official TfL app point way... Ewt was significantly improved but was worse than Q1 losses than a ago! Passengers are carefully selected each quarter to the original 2010 plans outline what Investment has taken place and is.

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